At Sun Business Solutions, we assist you in realizing your business goals. We offer a range of value added services, to comprehend your strategic plans and forecasting accuracy.

Our primary focus enables true business and IT collaboration via a single collaborative platform.

The Indian landscape is diverse as is our work - our dedicated team provide support & assistance in

  • Design & Implementation of CRM
  • Design & integration IVR solutions
  • Automated reports & composition
  • Process Optimization
  • Knowledge Management
  • Customer Complaint Resolution
  • Cross-Sell & Up-Sell
  • Loyalty Program Management
  • B2B and B2C service
  • Technical Helpdesk
  • Customer Care Analytics
  • Human Resource Management

Our primary strengths lie in our ability to provide customised digitization in all of the above processes. Our presence across India has helped us reach greater heights in a short span of time.

Our professional team is skilled at designing, developing, implementing and evaluating customer relationship management (CRM). Our Management understands our customer better, retain customers through better customer experience, attract new customers and decrease customer management costs.

Our business process outsourcing BPO services combine deep industry knowledge, operational excellence, a partnership approach to client engagement and comprehensive service offerings.

We assist our clients leverage outsourcing services to improve their business strategy and performance for more effective competition in marketplace.

We have encapsulated in us a group of professionals capable of programming and integrating IVRs into their clientele’s systems. We use mathematical, computing and analytical methods to find inefficiencies in the process for its optimisation.

Spine Support

We engage a group of highly trained professional who are equipped to lend their expertise and support to all our business partners and customers alike. Our professionals are trained to meet the customized needs of customers. Our talent pool democratizes use of intelligence for process orchestration.


Hotline Support


We provide both voice and non-voice support, to suite different customer needs. We also help establish IVRs for our customers through process optimization. we use the best possible mechanisms to reply to grievances of customers via sms, e-mail automated call backs. We strive to root out the problems faced by customers and rectify them to the best extent possiblle. It is imperative to be responsive and amiable to woes of our customers. We ensure this in our processes.

Value for Money Support

We work towards achieving our commitment and to enhance the opportunities for achieving optimized value for money support, effectiveness & efficiency of our clients. Our motto has been to generate high revenue streams, reduce costs and prove superior business outcomes for our clients.


Client & Customer Retention


In today's world, client & customer retention is of paramount importance for growing a sustainable business. At SBS we ensure ultimate customer satisfaction by extending personalized service that deliver cutting edge customer service solutions