Services
At Sun Business Solutions, we assist you in realizing your business goals. We offer a range of value added services, to comprehend your strategic plans and forecasting accuracy.
Our primary focus enables true business and IT collaboration via a single collaborative platform.
The Indian landscape is diverse as is our work - our dedicated team provide support & assistance in
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Design & Implementation of CRM
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Design & integration IVR solutions
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Automated reports & composition
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Process Optimization
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Knowledge Management
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Customer Complaint Resolution
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Cross-Sell & Up-Sell
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Loyalty Program Management
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B2B and B2C service
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Technical Helpdesk
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Customer Care Analytics
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Human Resource Management
Our primary strengths lie in our ability to provide customised digitization in all of the above processes. Our presence across India has helped us reach greater heights in a short span of time.
Our professional team is skilled at designing, developing, implementing and evaluating customer relationship management (CRM). Our Management understands our customer better, retain customers through better customer experience, attract new customers and decrease customer management costs.
Our business process outsourcing BPO services combine deep industry knowledge, operational excellence, a partnership approach to client engagement and comprehensive service offerings.
We assist our clients leverage outsourcing services to improve their business strategy and performance for more effective competition in marketplace.
We have encapsulated in us a group of professionals capable of programming and integrating IVRs into their clientele’s systems. We use mathematical, computing and analytical methods to find inefficiencies in the process for its optimisation.